Shipping Policy

Thank you for choosing Jon Wendell Fine Art for your fine art photography needs. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

  1. Shipping Destinations

1.1 Domestic Shipping: We offer shipping services to addresses within the domestic territory of [Country Name]. Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.

1.2 International Shipping: At present, Jon Wendell Fine Art does not offer international shipping. We only ship to addresses within [Country Name].

  1. Processing Time

2.1 Order Processing: After receiving your order, we strive to process and prepare it for shipping within [X] business days. Please note that processing time may vary depending on the availability of the product and other factors. During peak seasons or promotional periods, processing time may be slightly longer.

2.2 Custom Orders: For custom orders, including commissioned artworks or personalized prints, the processing time will depend on the complexity of the project. Our team will provide you with an estimated timeframe during the order confirmation process.

  1. Shipping Methods and Carriers

3.1 Shipping Methods: We utilize reputable shipping carriers to ensure safe and timely delivery of your products. The specific shipping method used for your order will depend on various factors, including the size, weight, and destination of the package.

3.2 Tracking Information: Once your order is shipped, we will provide you with a tracking number and relevant shipping carrier information. You can use this information to track the progress of your shipment online.

  1. Shipping Fees and Delivery Time

4.1 Shipping Fees: The shipping fees for your order will be calculated based on the total weight, dimensions, and destination of the package. The applicable shipping charges will be displayed during the checkout process. Please note that additional taxes, customs duties, or other fees may apply for international shipments, which are the responsibility of the recipient.

4.2 Delivery Time: The estimated delivery time will depend on various factors, including the shipping method, destination, and any unforeseen circumstances. While we strive to provide accurate delivery estimates, please understand that actual delivery times may vary. We are not responsible for any delays caused by the shipping carrier or customs clearance processes.

  1. Shipping Issues and Returns

5.1 Address Accuracy: It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check the shipping address to ensure its accuracy. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

5.2 Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to initiate an investigation and provide a resolution. Please note that claims for lost or damaged packages may be subject to the policies and procedures of the shipping carrier.

5.3 Return Shipping: In the case of a return or exchange, you may be responsible for the return shipping costs, unless the return is due to an error on our part or a defective product. Please refer to our Refund Policy for more information on returns and exchanges.

  1. Modifications to the Shipping Policy

Jon Wendell Fine Art reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website.

If you have any further questions or need clarification regarding our shipping policy, please don't hesitate to contact our customer support team.